Return & Refund Policy

Easy Returns, Clear Support & Peace of Mind ✨

At larfdsiawvβ„’, operated by Service Ideas, Inc., customer satisfaction is important to us.
This policy explains how returns, exchanges, and refunds are handled so your shopping experience stays simple and worry-free.


1. Return Eligibility

We offer a 30-day return window starting from the date your order is delivered.

To be eligible for a return, please make sure that:

βœ” The item is unused and remains in its original condition
βœ” Original packaging and tags, if included, are still intact
βœ” Proof of purchase, such as a receipt or order confirmation, is provided

Items that do not meet these requirements may not be accepted for return.


2. How to Start a Return

To request a return, please contact us first at:

service@lomirad.com

Once your request is reviewed and approved:

β€’ We will provide return instructions
β€’ A return shipping label may be issued when applicable
β€’ Details on where and how to send your item will be included

Please note: Returns sent without prior authorization may not be processed.


3. Damaged, Defective, or Incorrect Items

Please inspect your order carefully when it arrives.

If your item is damaged, defective, or different from what you ordered, please contact us as soon as possible. Our support team will review the issue and help arrange a suitable solution, such as a replacement or refund.


4. Items That Cannot Be Returned

Certain products may not be eligible for return, including:

β€’ Perishable items, such as food or beverages
β€’ Customized or personalized products
β€’ Gift cards
β€’ Final sale, clearance, or promotional items

If you are unsure whether your item can be returned, please contact us before starting the return process.


5. Exchanges

For faster service, exchanges are handled through a simple return-and-reorder process:

  1. Return the original item following the approved return instructions
  2. Place a new order for the replacement item

This helps ensure that your preferred item is processed and shipped as quickly as possible.


6. International Orders β€” EU Customers

For orders shipped to the European Union, customers may cancel or return eligible items within 14 days for any reason.

To qualify:

βœ” The item must be unused and in original condition
βœ” Original packaging must be included
βœ” Proof of purchase is required

This right applies in addition to our standard 30-day return policy.


7. Refund Process

After we receive and inspect your returned item, we will notify you regarding the status of your refund.

If approved:

β€’ Refunds will be issued to the original payment method
β€’ Please allow up to 10 business days for processing
β€’ Additional time may be required by your bank or credit card provider

If more than 15 business days have passed after your refund approval and you have not received it, please contact us at:

service@lomirad.com


AtΒ larfdsiawvβ„’, we aim to keep returns fair, simple, and convenient β€” because your satisfaction is always part of our service.